Summary & Thesis

In the article, “Dubbed 'the best in class': 6 things about Hong Kong's MTR rail system.”, Lee (2015) has stated that Transport Minister Khaw Boon Wan, thought highly of Hong Kong’s Mass Transit Railway (MTR) and suggested that local transportation sectors should use MTRC as a guideline for its “reliability standards”. Based on MTR’s and SMRT’s  annual reports, comparing Hong Kong to Singapore, New York and London, Hong Kong’s subway system yields the highest “system’s farebox recovery ratio”. Looking at both the MTR and SMRT’s railway systems, the length of MTR’s railway surpasses SMRT’s by 59km. The punctuality of SMRT trains is 3.9% lesser than MTR even though both countries face the same amount of significant hold ups. Looking at the expenditure of profits on enhancing train systems, MTR invested a larger amount of their earnings compared to SMRT. MTR also ensures that their passengers enjoy a safe and smooth ride by having much higher inspection frequency compared to SMRT and being meticulous in examining the railway lines. MTRC aims to rectify any issues or faults that arises under two minutes with the introduction of the “Super Operations Control Centre” which oversees the entire railway system, resolving emergencies with their fast reaction.


Lee Min Kok (2015, October 29). Dubbed 'the best in class': 6 things about Hong Kong's MTR rail system. The Straits Times. Retrieved from http://www.straitstimes.com/asia/east-asia/dubbed-the-best-in-class-6-things-about-hong-kongs-mtr-rail-system#xtor=CS1-10

Thesis: It has become a national concern over the reliability of the Singapore's railway system.
Two main operators, SMRT and SBST, operate Singapore's railway system. Nonetheless in the article, only lines operated by SMRT, North-South and East-West, were taken into consideration for the "on-time" rate and investment in maintenance when comparing to MTR.

Chances are, there could be a greater consistency when MTR handles the entire railway system, whereas multiple operators in Singapore could find it hard to come to a common consensus when managing the whole railway together. Consequently, both operators should work closely in order to seek MTR for the following reasons as its exemplar for their stellar practices and management capabilities to provide commuters a safe and reliable railway services.



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