Reader Response (1st Draft)

In the article, “Dubbed 'the best in class': 6 things about Hong Kong's MTR rail system.”, Lee (2015) has stated that Transport Minister Khaw Boon Wan, thought highly of Hong Kong’s Mass Transit Railway (MTR) and suggested that local transportation sectors should use MTRC as a guideline for its “reliability standards”. Based on MTR’s and SMRT’s annual reports, comparing countries such as Hong Kong, Singapore, New York and London, Hong Kong’s subway system emerged with the highest “system’s farebox recovery ratio”. Comparing both MTR and SMRT’s railway systems, the length of MTR’s railway surpasses SMRT’s by 59km. The punctuality of SMRT trains is 3.9% lesser than MTR even though both countries face the same amount of significant hold ups. Looking at the expenditure of profits on enhancing train systems, MTR invested a larger amount of their earnings compared to SMRT. MTR also ensure that their passengers enjoy a safe and smooth ride by having much higher inspection frequency compared to SMRT and being meticulous in examining the railway lines. MTRC aims to rectify any issues or faults that arises under two minutes with the introduction of the “Super Operations Control Centre” which oversees the entire railway system, resolving emergencies with their fast reaction.
With the rising concern over the issue on reliability of the Singapore’s railway system, I agree with the article at the year of news released, which Singapore has under-invested in rail maintenance compared to MTR, hence led to multiple disruptions and fault in railways. Hence, Singapore could improve by following MTR to invest in maintenance and improve railway reliability.
As stated in The Strait Times, Mr Khaw blogged on Singapore’s “under-invested” in rail maintenance with 19 per cent (S$121.9) million and to MTR’s 37 per cent (S$1.08) billion. However, it is clear that Singapore realised it's fall short on investment which led them to maximise their expenditure in their maintenance work. “This improvement … as well as the operators’ investments in improving maintenance procedures…We will continue to do more to raise reliability.”, extracted from The LTA Website. This could be the first step that Singapore is learning from MTR to invest right and bettering the reliability of Singapore’s railway.

With Singapore’s decision of investing in their railway services, it has returned with a significant results of train performance in 2016. The Mean Kilometre Between Failure (MKBF), measuring delays of more than 5 minutes According to LTA website on “The Rail Report”, were improved with a combination of both North-South Line (NSL) and East-West Lines (EWL) 137,000km travelled in 2014, to 156,000 train-km and 145,000 train-km in 2016 for NSL and EWL respectively. This further proves the increment in railway reliability with the correct investment.

This can be concluded that Singapore has taken the first step in following MTR to invest right in maintaining the railway which could further improvise the performance of Singapore’s railway system, and believing that time will prove their investment is correct.

References

Lee Min Kok (2015, October 29). Dubbed 'the best in class': 6 things about Hong Kong's MTR rail system. The Straits Times. Retrieved from http://www.straitstimes.com/asia/east-asia/dubbed-the-best-in-class-6-things-about-hong-kongs-mtr-rail-system#xtor=CS1-10
“THE RAIL REPORT: RAIL RELIABILITY CONTINUES TO IMPROVE – MORE RAIL RENEWAL PROJECTS IN THE PIPELINE”. The LTA website. Retrieved from
Operations Review 2017. Retrieved from

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